Processing Time
Orders are processed and dispatched within 1~3business days (Monday – Saturday, excluding holidays).
We currently provide reliable shipping to the United Kingdom and Germany.
International Inquiries: If your country or region is not available at checkout, please contact us at info@petmobilitypro.com. We will do our best to find a shipping solution for your specific location.
Shipping Time & Fees
Standard Shipping:
5–8 business days(United Kingdom)
7–9 business days(Germany)
Total Delivery Time:
6–11 business days(United Kingdom)
8–12 business days(Germany)
United Kingdom
| Order Amount | Shipping Fee |
| £0.00 – £69.00 | £5.00 |
| Over £69.00 | FREE |
Germany
| Order Amount | Shipping Fee |
| €0.00 – €79.00 | €6.00 |
| Over €79.00 | FREE |
Tracking Your Order
Once fulfilled, a tracking number will be sent to your email. You can monitor your pet’s mobility support every step of the way.
Address & Delivery Disclaimer
Please ensure your shipping address is accurate. We are not responsible for delays caused by incorrect information. If a package is returned due to an incorrect address, reshipment fees may apply.
Important Note: For refused or undeliverable packages, the original shipping fee and any return shipping costs incurred by the carrier will be deducted from your refund.