Payment policy

At PetMobilityPro, we are committed to providing a secure and reliable checkout experience for all customers.

Secure Payments

All transactions on our website are protected using Secure Socket Layer (SSL) encryption technology. SSL encryption helps safeguard personal and payment information during transmission between your browser and our website.

Payments are processed through trusted third-party payment providers that comply with applicable Payment Card Industry Data Security Standards (PCI-DSS). We do not store or have direct access to your full payment card details.

Currency

Prices are displayed and charged in the local currency of the selected market. Orders placed from the United Kingdom are charged in British Pounds (£ GBP), while orders placed from Germany and France are charged in Euros (€ EUR).

If your payment card is issued in a different currency, your bank or payment provider may apply currency conversion rates or additional fees.

Billing Information

To help prevent fraudulent transactions and processing delays, customers should ensure that the billing information provided during checkout matches the information associated with their payment method.

Payment Verification

In certain circumstances, additional verification may be required before an order can be processed. If further information is needed, our customer support team will contact you using the information provided during checkout.